• sound matters

    We use voice and music to design and produce outstanding caller experiences so your customers get the right message from the moment they pick up the phone.


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  • visual ivr

    Visual IVR provides your Smartphone users with a convenient menu driven interface to your IVR and allows your users to quickly select the options they need, saving them time, and you money.


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  • In Queue and On Hold

    You can now personalise in queue and on hold content to a high degree and maximise the opportunities to communicate every telephone call brings.


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  • pre agent experience

    We created the first ever ‘pre agent customer experience index’ and has researched and ranked the main sales or customer service phone number of over 250 leading UK brands.


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white paper

Independent study on the pre agent caller experience and its impact on behaviour.
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about us

Customer experience, copywriting, sound engineering and audio superstars.
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blog

The latest insights, trends and upcoming technologies news from industry experts.
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