Hello! Welcome to Brand Audio

Sound matters. Sound generates feelings and emotions, feelings and emotions drive behaviour.

We use sound to influence caller behaviour from the initial greeting, through your menu options, to in-queue and on-hold, to create a positive experience that maximises every contact, so you can achieve your customer service, operational and brand goals.

We use voice and music to design and produce outstanding caller experiences which ensures your customers get the right message from the moment they pick up the phone.

We’re a very friendly bunch made up of customer experience experts, copywriters, sound engineers, creatives, techie wizards and audio superstars, and together we spend our time creating fresh and innovative ideas for your audio communications.

While we’re introducing ourselves it may be useful to know we also produce in-store radio at www.centreradio.co.uk